Limited Lifetime Warranty
At the company’s discretion, GROHE will repair or replace any part
or finish that proves to be defective in material and/or
workmanship under normal installation, use and service. Please
note: warranties do not cover normal “wear and tear.”
Residential Products: We provide the following
warranties on all GROHE products to the original purchaser,
installed in a residential setting. This warranty is effective for
all faucets sold after January 1, 1997.
Mechanical Warranty: A Limited Lifetime Warranty
is provided on all mechanical parts to be free from manufacturing
defects in materials and workmanship under normal use for as long
as the original purchaser owns their home. Proof of Purchase (copy
of your original receipt, purchase order or invoice), the date the
product was purchased and installation date is required.
Electronic Faucets, Valves and Controls Warranty:
GROHE warrants its electronic faucets, valves and controls to be
free from manufacturing defects in material and workmanship under
normal use for five (5) years from the date of purchase.
Finish Warranty: A Lifetime Warranty is provided
on all GROHE product finishes to the original purchaser against
manufacturing defects in materials and workmanship.
NON-authorized Sellers: GROHE cannot stand behind
the quality of products sold by NON-authorized sellers. The GROHE
Limited lifetime product warranty may not be honored for products
sold by NON-authorized sellers. Please refer to our Where to Buy
section of our website.
Submit a Warranty Claim:
To expedite your claim, please provide the following information:
Please allow 7 to 14 business days for warranty
For additional information or questions regarding GROHE warranties,
please contact GROHE Customer Service:
Phone: (800) 444-7643
Care and Cleaning Tips:
- Clean the fixture with a little soap and a damp cloth then
simply rinse off and wipe dry. You can prevent lime scale by drying
the fitting after each use.
- Do not use abrasive sponges or scouring agents for
- We also advise against the use of solvents or acidic cleaners,
lime scale removers, household vinegar and cleaning agents
containing acetic acid.