GROHE shall grant guarantee services to the end consumer in accordance with the terms and conditions set forth below for all products supplied to the end customer under the GROHE brand, which are tagged as products to which the “GROHE Manufacturer’s Guarantee 5 years” is applicable under http://www.grohe.co.uk/en_gb/our-service/guarantee.html.

End customer shall be every consumer purchasing the product.

The contractual and/or statutory rights of the end customer as against the respective seller and the statutory rights of the end customer as against the product’s manufacturer shall not be affected by this guarantee.
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Please allow 7 to 14 business days for warranty processing.

For additional information or questions regarding GROHE warranties, please contact GROHE Customer Service:

Email: US-techservice@grohe.com
Phone: (800) 444-7643

Care and Cleaning Tips:

  • Clean the fixture with a little soap and a damp cloth then simply rinse off and wipe dry. You can prevent lime scale by drying the fitting after each use. 
  • Do not use abrasive sponges or scouring agents for cleaning.
  • We also advise against the use of solvents or acidic cleaners, lime scale removers, household vinegar and cleaning agents containing acetic acid.