Benefit from our extended GROHE PROFESSIONAL warranty for a
period of ten years commencing from the date of purchase
of the GROHE product in accordance with the terms and conditions
set forth below for selected products supplied to the end consumer
under the GROHE brand.
Extended GROHE Manufacturer's Warranty is valid for products
purchased from the GROHE certified stores within the MEA
region purchased after April 1st 2014. A
prerequisite for a warranty claim shall be the submission of the
original invoice with the purchase date, which must clearly
indicate the name and address of the seller and the place of
purchase.
From April 1st 2014 the GROHE PROFESSIONAL 10-year
warranty will apply for certain products within the GROHE
PROFESSIONAL Range. It applies to concealed bodies of
mixers & valves and all GROHE concealed cisterns, including
Rapid SL & Uniset.
To qualify for warranty service the end consumer
must
1. Provide the original invoice with the purchase date from a GROHE
certified store
2. Make sure the product is properly installed, mounted and handled
according to GROHE installation guidelines by qualified
technician
3. Take care that the product is duly and properly cleaned and
cared for in accordance with the GROHE care instructions.
Exclusion of the Warranty
Claims may not be asserted under the warranty:
• if the product was not properly installed, cleaned, maintained or
repaired according to guidelines from GROHE
• if the surface of the product has been scratched
• if consumables (e.g. filters, filter cartridges, aerators or
batteries) or material subject to wear and tear (such as seals or
hoses) are affected
• if the defect occurs due to aggressive environmental influences
(e.g. chemicals and cleaning agents), limescale or disruptions due
to ice and/or lime.
For full warranty conditions please check the below
links.
Use GROHEclean our environment-friendly cleaning liquid for all
fittings in bathrooms and kitchens. Removes scale and water
strains, dirt, grease and hardened spots of soap. Simply spray on
the relevant surface, allow briefly to take effect. Rinse
thoroughly with water.