Personal Support & Advice
GROHE has developed a global network of consultants and a variety
of other systems to ensure we can support you quickly and
efficiently wherever you are based. We are always delighted to meet
customers face-to-face to discuss your hotel project and we offer a
full proposal service that includes product codes, indicative
pricing, images and technical specifications, as well as CAD
data.
Onsite support
Tailor-made service packages for major hotel projects
include:
- On-site installation training and supervision – to ensure
trouble-free installation.
- Standby Service – a GROHE technician on standby to deal with
any initial teething problems.
- Annual maintenance – our check up and maintenance service
includes refresher training for maintenance staff.
- Experiential sample rooms.
Going Live
The GROHE Live! Centers and showrooms, which are located in some of
the world’s biggest cities including New York, London, Paris,
Singapore, Mumbai and Milan, are the perfect place to take clients
when planning the hotel bathroom. Book a meeting room equipped with
state-of-the-art technology to discuss projects, including the
option of video conferencing on a global scale. GROHE project
consultants are always available to assist you by drawing on their
vast product knowledge and expertise. The centers also include
training facilities for designers and installers.
Help every step of the way.
GROHE’s consultancy, service, short delivery lead-times and ongoing
support will exceed your expectations. And all GROHE products carry
a superior warranty and 10 years spare parts guarantee – 15 years
for concealed products.